Earlier this year, we launched a comprehensive review of our platform in an effort to fight bias and discrimination in the Airbnb community. This effort was led by Laura Murphy, the former head of the American Civil Liberties Union’s Washington D.C. Legislative Office and in consultation with dozens of experts from the advocacy and civil rights community, such as former U.S. Attorney General Eric Holder. You can read more about what we learned and the steps we’re taking to fight discrimination in this report.
In response to the review’s findings, we’re taking steps to ensure that everyone who uses Airbnb agrees to a stronger, more detailed nondiscrimination policy. Over the coming days we’ll begin asking each host and guest to agree to the Airbnb Community Commitment, which says:
I agree to treat everyone in the Airbnb community—regardless of their race, religion, national origin, ethnicity, disability, sex, gender identity, sexual orientation, or age—with respect, and without judgment or bias.
Agreeing to the Community Commitment also means agreeing to adhere to our nondiscrimination policy.
When you log in to your Airbnb account, you’ll see the new commitment language and be asked to accept it. If you choose to decline, you will not be able to host or book using Airbnb and will have the option to cancel your account. Once an account is canceled, future booked trips will be canceled; however, you’ll still be able to browse Airbnb. If in the future you accept the commitment to inclusion, you’re welcome to come back.
The Community Commitment and the details we outlined in the report issued in September are just the beginning of our work to ensure Airbnb is fair for everyone. For more information on the Community Commitment please visit our FAQ, available here.
We welcome your thoughts and feedback and hope you’ll share your ideas by emailing us at firstname.lastname@example.org.