Peace of Mind. Guaranteed.
Address verification brings a whole new level of trust to the listings on Airbnb. Starting next week, new and existing hosts will receive a postal mailer to verify their addresses. Verified listings will get a bump in search rankings and receive a “Verified Address” badge, boosting their appeal to travelers and thereby increasing inquiries and bookings.
You’ve asked for more profile photos, and here they are! You can now add up to 20 profile photos, just don’t forget to smile. Upload more profile photos.
It’s your information, control it. Members now have more granular control over the privacy settings of their listings and profiles than ever before. You can choose to filter your profile and listings out of search engines, and conceal your Social Connections from public view. Adjust your privacy controls.
Guest Names in Accept/Decline
Screen inquiring guests like never before. Starting today, hosts can see the full name of a guest before deciding to accept or decline a reservation request. Full guest names are only visible after sending a reservation request, giving hosts one more way to research prospective guests before accepting a reservation.
Help Center 2.0
Helping yourself just got easier. We gave Airbnb.com/help a massive overhaul – it’s easier to navigate and find what you’re looking for, and now includes multimedia content like photos and videos.
One of the top requests on our Trust & Safety Suggestion page was requiring guests to give more context about their trip. We heard you loud and clear. You can now set “Purpose of a Trip” as a required field before any potential guests can send you a message or booking request. Update your Booking Requirements.
Thank you for being a part of this amazing community. Sincerely,
Co-Founder and CEO
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