How To Make A Special Offer
In the event that a host and traveler have negotiated a different price than what is advertised on the listing page, a host can make the guest a Special Offer via the messaging system on the site. To do so, open the message thread with the traveler and click on the drop-down that says "click for other actions", which is located below the blank message box. From the drop-down, select "Make Special Offer".
In the Special Offer field that then appears, specify which property is being offered, the start date of the guest's stay, the number of nights and number of guests, and the total cost of the entire reservation. Don't forget, the total cost should be the price for the entire stay, not the price per night. Once these fields have been filled out, a short message can be included if need. After these fields have been completed, click on "Post Response".
The Special Offer has now been made. For this offered price to be processed in the reservation, the guest must book by clicking on "Book Using Special Offer", which appears at the bottom of the Special Offer message.
If the guest books the Special Offer within 24 hours after it has been offered, the reservation will immediately be processed as accepted. If more than a 24 hour time period has elapsed, the host will receive a reservation request, which then needs to be accepted or denied.Special Offers are also effective if you would like to include a cleaning fee in the total price of a reservation, which is in addition to the price per night. If you have any other questions, shoot us an e-mail at firstname.lastname@example.org!
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