5 million nights booked: how you’ve taken us around the world

About Vivek Wagle
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We at Airbnb have been delighted and humbled by the overwhelming global response to our service. All over the world, people have embraced a new way of traveling and using the spaces they own. 

You’ve come to us by the millions. Now it’s time for us to come to you. 

Airbnb started in Brian and Joe’s San Francisco apartment. Today, more than five million nights have been booked on Airbnb. And although Airbnb’s roots are in the USA, more than 75% of all reservations last year were international – where either the traveler or host (or both!) was outside the United States. Check out our infographic celebrating the international growth that you’ve powered. 

We’re proud to be pioneering a global movement. As Brian says, “Our community [that’s you!] is demonstrating the inherent social, economic, and cultural value in the sharing economy.” 

You have taken Airbnb around the world. We realize that we need to be there with you: to support you, to share in your celebrations, to speak your language, to understand your needs. 

That’s why we’re announcing plans to open six offices around the world – in Barcelona, Copenhagen, Milan, Moscow, Paris, and São Paulo – in addition to our existing Berlin, Hamburg, London, and San Francisco offices.

Airbnb-offices

 

These offices represent our commitment to our international community. We resolve to exceed your expectations, no matter where you are. To do that, we need to be near you. We need to speak your language and communicate openly with you. 

Joe explains it: “Being closer to our hosts and guests is a natural response. The next chapter will be about spreading the culture and values of Airbnb to our widest international communities.” 

Five million nights. More than 100,000 properties in 192 countries. And we’ve only just started. 

Let’s see what we can really do together.

 

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About Vivek Wagle

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  1. poonpipat

    I love it, you guys have done an awesome job. You turned my problem in to a solution. Thanks

  2. James

    Love the site fellas! I must say that the few times I’ve booked a room with Airbnb, it was the most pleasant experience and connected with a couple of new friends. Keep it going!

  3. Jason Bosman

    very well done – from sunny cape town, south africa

  4. Lori-Vancouver BC Superhost

    Thank you to your ‘always helpful’ customer service team!Good job from sunny Vancouver, Canada!(Yes…it really is sunny today & our guests from New Zealand are loving it)

  5. Carlos Benavides

    Is great. more friends, more money, more world in my mind.

  6. nimish sharma

    Hosting on Airbnb and meeting new people from different culture’s has enriched my life. Every new guest brings new insights and experiences for me & my family!..We are loving it!…www.airbnb.com/rooms/131364

  7. Jonas Merian

    Well done guys! It’s always a pleasure to host guests from around the world in our loft in Shanghai! It also helps to pay the rent and therefor being more relaxed, especially as a freelancer….http://www.airbnb.com/rooms/206715

  8. Jonzr

    Congratulations. What you’ve created is SO much more than a network of places to stay or a way to make a few extra bucks. You’ve created a global community that enriches and inspires wanderlust as it grows.

  9. ROBERTO GUERRA

    I’m amazed about the effectiveness of Airbnb, this comes from a great platform design and a very attentive study on traveller’s needs. Congratulation for the 5 Mln nights but this is just a great start and thanks to be there and work with us.http://www.airbnb.com/tell-a-friend?airef=vsitza8761zz5

  10. Juan de Nieves

    Congrats guys! Its a real pleasure to belong to the Airbnb community!

  11. Louisa Childs

    The AirBnB service is wonderful, but the protection it offers hosts needs to be improved. A guest vandalized my apartment and stole some personal property, and AirBnB did not do anything other than return the AirBnB hosting fee. Not acceptable!

  12. Vivek Wagle

    Hi Louisa. We are very sorry that you’re unhappy with the resolution of your case. Our Customer Service team has been in touch with you about the particulars of your situation and why a compromise solution was necessary. We are glad that you enjoy the service and will do our best to ensure positive experiences for you.

  13. Louisa Childs

    <html><body bgcolor="#FFFFFF"><div>Vivek,</div><div><br></div><div>It was not a fair "compromise.". &nbsp;&nbsp;</div><div><br></div><div>Louisa</div><div><br>Sent from my iPhone</div><div><br></div></body></html>

  14. Julie

    really good job ! I love your work :-)

  15. Gwynn

    Hi peopleWe really like the idea of renting from hosts/owners direct through your company. Reviews of guests are great. We’re wondering if there’s a way to find out whether anybody’s renting multiple vacation apartments in one building in Manhattan? Our group (older responsible people) will need 5 bedrooms and as this size of property is very scarce in Manhattan, we’re hoping for a 2brm and a 3brm in the same building or close by. Would appreciate hearing from someone.Thanks Gwynn Owen, Wellington, New Zealand